BACKGROUND
Ambulance Victoria (AV) is a highly respected organisation with a strong
brand reputation that supports more than 3,400 paramedics. Salary
packaging and novated leasing are key components of AV Employee
Value Proposition, which they actively promote when recruiting new
candidates. When AV went to tender to appoint a new administrator
for the 2019/20 FBT year they required a provider with a large market
position, a technology platform to suit a highly mobile workforce and a
service model to meet the needs of advanced participants.
APPROACH
Given the value AV places on their Salary Packaging program, Eziway
understood the importance of delivering a platform that would provide
accurate and timely data, allowing AV to make business decisions in real
time. Eziway developed an administration system, which provides AV
with complete oversight of their Salary Packaging program including the
ability to drill-down to a granular view of an employee’s salary packaging
account. From a reporting perspective, Eziway’s Employer Dashboard
ensured AV stakeholders had a breadth of data at their disposal and the
ability run reports based on live data. A Report Generator was developed
to allow stakeholders to quickly generate custom reports from 149 tables
of data.
OUTCOME
Eziway delivered AV with a functional and innovative system that caters
to their highly mobile workforce and provides full visibility of their Salary
Packaging program. From the ability to run FBT YTD reports on live
data at the push of a button, to the daily oversight it now has on Eziway’s
contracted KPI performance, AV stakeholders in Finance, Payroll and HR
enjoy 360-degree transparency of their program 24/7 via their individual
dashboards on Eziway Portal. After a year with Eziway, AV believes it
made the right choice.