BOOK A DEMO
SIGN UP

Career's with Eziway

At Eziway, we put people at the heart of everything we do. Our focus is on providing clients with a straightforward and hassle-free experience when it comes to Salary Packaging and Novated Leasing. We never sacrifice compliance for convenience, and our services are easy to understand. Our leadership team has over 50 years of combined experience, and our Eziway team is made up of real people who are dedicated to serving the not-for-profit sectors and the work they do.

A career with Eziway provides fulfilling opportunities to support the not-for-profit industry sectors such as Public Health, Aged Care, Public Benevolent Institutions, and Ambulance Services Australia-wide.

See if our career opportunities and current vacancies represent you and apply below

Department Employment Type Site Location Posted On
Administrative Assistants (Administration & Office Support) Full time Pakenham, West Gippsland & Latrobe Valley VIC 04.12.2024

Position: Client Service Officer - Pakenham

Proposed Salary: $60,000 per year +

Eziway is an Australian owned, boutique Salary Packaging provider, specialising in the not-for-profit sector since 2007. With a geographical footprint in every state of Australia, we have grown to almost 100 employees servicing more than 450 employee groups. We pride ourselves on being Gippsland home grown, and our ability to deliver an outstanding service to our clients. Our staff are key to Eziway’s success!

Eziway Salary Packaging

These 3 x roles are located within our Eziway Salary Packaging brand. Eziway Salary Packaging provides outsourced Salary Packaging services to a specific industry (FBT exempt) which includes charities, public health, community and disability service providers.

You will work with a designated portfolio of clients from doctors through to aged care workers, in providing a superior experience with all things Salary Packaging. As the primary point of contact, you will perform a range of customer service and administration-based tasks using our own in-house software. You will work on a 2-week rotating roster with 1 shift at 8am, 1 shift at 10am and the remainder at 9am starts. It is a fast-paced environment and very rewarding working with people on the frontline of our health industry.

Culture and Benefits

  • Amazing “one big family” culture
  • CLOSE TO HOME!
  • Free parking on site
  • Genuine career &growth opportunities
  • 35 hour working week!

Why are we looking?

We are a substantial family run business with our head office based in Pakenham, employing roughly 80 people across our brands (and growing..)! As we have experienced exponential growth in the last 18 months we are on the hunt for a new Customer Service & Admin extraordinaire!

Are you?

  • Kind, ambitious, loyal and a team player?
  • Available to work a rotating roster with start times at 8am, 9am and 10am (2 week rotational)?
  • Looking for a work environment that is genuinely positive and welcoming?
  • A customer service/ admin extraordinaire?

Key Responsibilities:

  • Act as a primary point of contact for Eziway Salary Packaging clients
  • Answer incoming calls and assist with enquiries in line with our service offering
  • Processing the Salary Packaging lifecycle including; creating accounts, processing documentation and terminating employees
  • Using the Eziway software to complete work incl. data entry, updating client files and maintaining accuracy of all records

Skills & Experience Required:

  • Previous Salary Packaging or Novated Lease Experience would be highly regarded but definitely not essential!
  • Customer service experience, with a willingness to provide a superior service to clients
  • High level of attention to detail
  • Strong interpersonal skills and the ability to build and maintain relationships
  • Ability to multitask and prioritise workload
  • Excellent verbal and written communication skills
  • Friendly, professional manner
  • Proficient in Microsoft suite and comfortable with picking up new systems/ software
  • Ability to meet Key Performance Indicators

What now?

Apply now to be a part of our team and enjoy a positive work-life balance. This is a great opportunity to further develop your career in a dynamic, expanding company by clicking 'Apply'.

All applications must contain a Cover Letter and Resume.

If you have any additional questions, please contact our HR team on hr@eziway.net.au.

*Please note, applicants must have the right to work in Australia, as well as proof of your up-to-date vaccination status against COVID-19. As part of the recruitment process, you may be required to undergo a police and medical check for security clearance pertaining to specific job requirements.

Employer questions

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a client services officer?
  • Do you have customer service experience?
  • Do you have experience in administration?
  • Are you available to work on a rotating roster?
  • Do you have data entry experience?
  • Which of the following Microsoft Office products are you experienced with?
  • Do you have a current Police Check (National Police Certificate) for employment?
Apply Now

Department Employment Type Site Location Posted On
Receptionists (Administration & Office Support) Full time Pakenham, West Gippsland & Latrobe Valley VIC 04.12.2024

Position: Receptionist/ Office Support - Pakenham

Proposed Salary: $50,000 – $55,000 per year + super

Eziway Salary Packaging

Eziway, an Australian-owned boutique provider of Salary Packaging services, has been dedicated to supporting the not-for-profit sector since 2007. With a presence in every state of Australia, we have grown to nearly 100 employees, servicing more than 500 employee groups.

Culture and Benefits

  • Pakenham based office - CLOSE TO HOME!
  • 35 hour working week
  • Family feel culture
  • Free onsite parking
  • Meaningful career progression and growth prospects

This is not your traditional front office reception role - whilst we have a working office, the majority of our client enquiries come through email and phone so you will be directing a high number of calls to our friendly customer service team. You will work on a rotating roster in a fast-paced environment with a team of three receptionists including yourself.

Are you?

  • Kind, ambitious, loyal and a team player?
  • Available to work a rotating roster with start times at 8am, 9am and 10am?
  • Looking for a work environment that is genuinely positive and welcoming?

Key Responsibilities:

  • Act as a primary point of contact for Eziway Salary Packaging clients
  • Answer incoming calls and direct them to the relevant Customer Service Officer
  • Filing emails and entering information into the Eziway Salary Packaging system
  • Ad-hoc administration duties including printing, binding, ordering stationary and supplies

Skills & Experience Required:

  • Experience with reception or call centre highly regarded.
  • Friendly, professional manner, team player with robust work ethics
  • A willingness to go above and beyond and provide a great service to clients.
  • Strong interpersonal skills and the ability to build and maintain relationships.
  • Proficient in Microsoft suite and comfortable with picking up new systems/ software

What now?

To be a part of our team and enjoy a positive work-life balance. This is a great opportunity to further develop your career in a dynamic, expanding company by clicking 'Apply'.

All applications must contain a Cover Letter and Resume.

If you have any additional questions, please contact our HR team on hr@eziway.net.au.

*Please note, applicants must have the right to work in Australia, as well as proof of your up-to-date vaccination status against COVID-19. As part of the recruitment process, you may be required to undergo a police and medical check for security clearance pertaining to specific job requirements.

Employer questions

Your application will include the following questions:

  • Do you have customer service experience?
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a receptionist?
  • Are you available to work on a rotating roster?
  • How many years' experience do you have as a Customer Service and Administration Officer?
  • Are you willing to undergo a pre-employment medical check?
  • Which of the following Microsoft Office products are you experienced with?
  • What's your expected annual base salary?
Apply Now