Purpose-driven
You’ll be supporting the staff who support our communities — nurses, paramedics, aged care, charities. Your work has weight.
We’re hiring Join the Eziway team
Build a career that makes a difference.
At Eziway, we put people at the heart of everything we do. Our focus is on providing clients with a straightforward, hassle-free experience — and our team is the reason we get there.
A career with Eziway means fulfilling opportunities supporting the not-for-profit sectors — Public Health, Aged Care, PBIs and Ambulance Services Australia-wide.
Why Eziway
People first. Always.
We never sacrifice compliance for convenience — and our leadership team brings 100+ years of combined experience to Australia’s most trusted salary packaging boutique.
Real teammates
~120 people across every Australian state. Not a call centre, not corporate cardboard — a team that actually feels like a team.
Genuine growth
A scaling Australian-owned business with career paths that actually exist. Plus a 35-hour week, free parking, and an EAP.
Open positions
Current vacancies.
See if any of our open roles represent you — and apply directly below.
Software Developer
About Eziway Salary Packaging
Australian-founded in 2007, Eziway is a growing salary packaging provider with nearly 120 people partnering with 500+ employer groups across every state. Our people aren't just employees — they're the reason we succeed.
The Role
We're looking for a Software Developer to sit at the intersection of our established platform engineering and an emerging AI layer. You'll extend and modernise our ASP.NET codebase while designing and shipping AI features and agents that are accurate, safe, measurable, and genuinely useful. In our domain — regulated financial services — accuracy, privacy, and auditability aren't afterthoughts. They're the job.
How You'll Work
Reporting into our engineering team, you'll work across:
- Platform Engineering — Building, enhancing, and modernising the ASP.NET (C# MVC) platform
- AI & Integration — Designing and shipping LLM-powered features and agents into production
- Third-Party Services — RESTful API integrations, webhooks, and external service connections
- Product & Support — Bridging engineering with real-world usage and user needs
Requirements
What You'll Own
- .NET Platform — Develop and enhance ASP.NET (C# MVC) with a focus on performance, security, and extensibility; build and maintain third-party integrations; contribute to testing, deployment, and quality standards
- AI Features — Design, build, and ship AI-powered features and agents from prototype to production, serving real users
- LLM Integration — Integrate Azure OpenAI, Anthropic Claude, and OpenAI capabilities into .NET applications via APIs and SDKs
- RAG Implementation — Build retrieval-augmented generation over our domain data so AI features respond accurately within our product context
- AI Performance — Define and track metrics like accuracy, task-completion rate, latency, and fallback frequency; continuously improve based on real usage
- AI Guardrails — Apply prompt engineering, evaluation, and safeguards appropriate to a regulated financial domain
What We're Looking For
- Expert knowledge of .NET Framework (ASP.NET) with experience in modern .NET (Core / .NET 6+)
- Experience with SQL Server, Entity Framework, Azure DevOps, and Git
- Experience with SQL Server, Entity Framework, Azure DevOps, and Git
- Familiarity with agent frameworks like Microsoft Semantic Kernel, Microsoft Agent Framework, or LangChain / LangGraph
- Working understanding of RAG, embeddings, and vector search
- Experience measuring and improving AI system performance
- Comfortable building third-party integrations (RESTful APIs, webhooks, JSON)
Benefits
What's in it for You
- A 35-hour week, 9–5 — because your time outside work matters too
- Work close to home, skip the city traffic
- Free onsite parking, one less thing to think about
- Genuine career growth in a business that's still scaling
- Access to an Employee Assistance Program
If you have any additional questions, please contact our HR team on hr@eziway.net.au
Customer Service Officer
About Eziway Salary Packaging
Australian-founded in 2007, Eziway is a growing salary packaging provider with nearly 120 people partnering with 500+ employer groups across every state. Our people aren't just employees — they're the reason we succeed.
The Role
Eziway Salary Packaging provides outsourced salary packaging services to FBT-exempt organisations including charities, public health, community and disability service providers. You'll manage a designated portfolio of clients — from doctors to aged care workers — as their primary point of contact for all things salary packaging, using our own in-house software. It's a fast-paced, rewarding environment working alongside the frontline of Australia's health sector, on a rotating roster (8am, 9am and 10am starts).
How You'll Work
Reporting into the team, you'll:
- Act as the primary point of contact for Eziway salary packaging clients
- Answer incoming calls and assist with enquiries in line with our service offering
- Process the salary packaging lifecycle — account creation, documentation and terminations
- Use Eziway's software for data entry, client file updates and record accuracy
Requirements
What You'll Own
- Client Portfolio - Own a designated set of client accounts, delivering a superior salary packaging experience end-to-end
- Enquiry Handling - First point of contact for incoming calls and client queries
- Lifecycle Processing - Account creation, documentation and terminations across the salary packaging cycle
- Records & Data - Accurate data entry and file maintenance using Eziway's in-house software
What We're Looking For
- Salary packaging or novated lease experience highly regarded, not essential
- Customer service experience with a genuine willingness to deliver superior service
- High attention to detail and strong interpersonal skills
- Ability to multitask, prioritise and meet KPIs
- Excellent verbal and written communication skills
- Proficient in Microsoft suite, comfortable picking up new systems
- Typing speed of 40wpm with 95% accuracy
- Availability for a rotating roster with 8am, 9am and 10am starts
Benefits
What's in it for You
- A 35-hour week, 9–5 — because your time outside work matters too
- Work close to home, skip the city traffic
- Free onsite parking, one less thing to think about
- Genuine career growth in a business that's still scaling
- Access to an Employee Assistance Program
If you have any additional questions, please contact our HR team on hr@eziway.net.au
We strongly encourage applications from individuals of Aboriginal and Torres Strait Islander descent. In accordance with our commitment to fostering a diverse and inclusive workforce, we actively seek to provide equal employment opportunities to all individuals, with particular emphasis on enhancing representation from Aboriginal and Torres Strait Islander communities.
Please note, applicants must have the right to work in Australia. As part of the recruitment process, you may be required to undergo a police and medical check for security clearance pertaining to specific job requirements.
Novated Vehicle Lease Consultant
About Eziway Salary Packaging
Eziway, an Australian-owned boutique provider of Salary Packaging services, has been dedicated to supporting the not-for-profit sector since 2007. With a presence in every state of Australia, we have grown to nearly 100 employees, servicing more than 500 employee groups. As a proudly Australian owned business, we pride ourselves on our ability to deliver on the needs of our clients across all states in Australia and our proven ability to deliver excellent service. Our staff are valued partners and key to Eziway’s success.
Are you?
- Kind, ambitious, loyal, with a good sense of humour?
- Looking for a work environment that is genuinely positive and welcoming?
- A customer service/ admin extraordinaire.
Key Responsibilities
- Manage all leads for Novated Leases including:
- Outline general information (not financial advice) on the potential tax savings and benefits derived from a Novated Lease
- Provide customers with insights into choice of motor vehicles including the option to utilise Eziway dealer network
- Providing customers with a Novated Lease quote (impact statement), and upon receipt, upon receiving receipts process finance applications
- Liaise with Dealer Liaison Officer on the availability of vehicles
- Following up lease expiry customers and old quotations
- Ensuring records and kept up to date in the system including loading and transferring quotes
- Remain up to date with car models, new releases and best offers available for Eziway customers
- Attend client sites as required to conduct educational and sales activities
- Responding to all enquiries and leads both phone, Email, Web and Referral in a timely manner
Skills Required
- Sound understanding of Salary Packaging and/or Novated Lease
- ‘Customer centric’ focus with a willingness to provide superior service to all clients
- High level of attention to detail
- Strong interpersonal skills and the ability to build and maintain relationships
- High level of computer literacy
- Ability to multitask and prioritise workload
- Excellent verbal and written communication skills
- Friendly, professional manner
- Proficient in Microsoft suite and comfortable with picking up new systems/ software
- Ability to meet Key Performance Indicators
Experience Required
- Experience in the Novated Lease, car, or related industry.
- Experience in new and used car sales, sales, vehicle fleet, car dealership would be desirable.
What now?
Apply now to be a part of our team and enjoy a positive work-life balance. This is a great opportunity to further develop your career in a dynamic, expanding company by clicking ‘Apply’.
If you have any additional questions, please contact our HR team on hr@eziway.net.au
What you get
Beyond the job description.
The things that make Eziway feel different to everywhere else you’ve worked.
- A 35-hour week, 9–5 — because your time outside work matters too
- Work close to home — skip the city traffic with our Pakenham office
- Free onsite parking — one less thing to think about
- A real team — a team that actually feels like a team
- Genuine career growth — in a business that’s still scaling
- Employee Assistance Program — supporting your wellbeing, on us
- Inclusive workplace — we actively encourage applications from Aboriginal and Torres Strait Islander candidates
Don’t see your role?
Get in touch anyway.
We’re always interested to hear from people with the right energy, skills and values — even when there’s no current vacancy.