Service
Our Client Service Officers are the heroes of the Eziway story. Clients are assigned a dedicated client service team and employee calls are answered in seconds by the same people.... Teams are accountable, passionate, and highly trained. We do not just say we are the best; we publish and commit to strict KPIs that make other vendors blush.
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Our purpose-built system ensures that our clients enjoy a faultless packaging experience when self-serving via the Employee Portal or the App.... Our Administration system is developed daily and underpins the impeccable salary packaging arrangements of our outsourced clients. This same system is licenced by FBT-exempt organisations wanting to manage their programs inhouse. No other provider can boast the same.
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Eziway’s focus are the most deserving organisations in Australia, FBT-exempt employers. From Public Health to Charities, Disability Services to PBIs,... Aged Care operators to NDIS service providers, we operate as an extension of these organisations when dealing with their employees and do so with respect and clarity.
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